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Refund Policy


Thanks for shopping at Gundam Gang.
If you are not entirely satisfied with your purchase, we're here to help.

Returns

To be eligible for a return, unless the goods arrive at your end with unbearable damage from the delivery process and your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You must be first alert us within 24 hours if the goods arrive in bad condition and with photo prove. It will be subject to Gundam Gang management approval on such discretion on the damage.

Regret on the purchase will not be granted for return, hence please choose your purchase carefully before placing orders.

Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will contact you and initiate a refund process with you. 

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.